PRIVACY & TRANSPARENCY
Privacy Policy
At L'Héritage Sailler, the protection of your personal data reflects our commitment to excellence and respect for tradition.
Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit the site or make a purchase on L'Héritage Sailler.
We treat your data with the same rigor as we bring to the distillation of our Savoie walnut liqueurs, ensuring complete transparency regarding the use of your information.
Information We Collect
Device Information
While you browse, we automatically collect data about your browser, IP address, and cookies installed on your device to optimize the user experience.
Order Information
When you make a purchase, we collect your name, billing address, shipping address, and payment information to fulfill our sales contract.
How Do We Use Your Information?
1. Order Fulfillment
Processing your payments, organizing shipping, and providing invoices or order confirmations.
2. Communication
We use this information to communicate with you about your order status or to respond to your specific requests via our customer service.
3. Optimization
Improve and optimize our site (for example, by generating analytics on how our customers browse and interact with the interface).
Ethical Commitment
We do not sell or trade your personal data to third parties for marketing purposes. Your privacy is as precious as our harvests.
Your Rights under the GDPR
Right of Access and Rectification
You have the right to access all personal data we hold about you and to request their correction if they are inaccurate or incomplete. Contact us to exercise this right with proof of identity.
Right to Erasure (Right to be Forgotten)
You may request the deletion of your personal data in certain circumstances, especially if they are no longer necessary for the purpose for which they were collected or if you withdraw your consent.
Right to Data Portability
You have the right to receive your personal data in a structured and commonly used format, and to transmit them to another data controller without hindrance from us.
Security and Retention
We retain your order information in our records as long as necessary unless and until you ask us to delete this information. All financial transactions are encrypted using state-of-the-art secure protocols.